Privacy Policy for Cellebration

Introduction

This Privacy Policy describes how Cellebration (“Cellebration,” “we,” “us,” or “our”) collects, uses, stores, and shares your information when:

1. You access and/or use our websites, mobile applications, or other digital properties we own and operate, including www.cellebration.com and cellebrationpr.com (“Websites”);
2. You use our health, wellness, longevity, or related services (“Services”);
3. You communicate with us in any manner, including by email, direct messaging, telephone, SMS/text messaging, and/or in person (“Communications”); and
4. We interact with third-party vendors and partners that support our business operations.

This Privacy Policy applies to consumer data collected through digital interactions and communications. Protected health information (“PHI”) is governed separately under HIPAA, as described below.

‍

Healthcare & HIPAA Privacy Notice

This Privacy Policy explains Cellebration’s general data practices related to our Websites, marketing activities, and non-medical interactions.

As a healthcare and wellness provider, Cellebration also complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

‍

What Information We Collect

We may collect the following categories of information:

‍

A. Identifiers

• Full name
• Postal address
• Email address
• Phone number

B. Geolocation Data

• Approximate location (city or ZIP code level)
• Precise location only with your explicit consent

C. Payment Information

• Billing details and payment method information
  (Payments are processed by third-party payment processors; Cellebration does not store full card numbers.)

D. Commercial Information

• Services purchased or inquired about
• Preferences and service interests

E. Demographic & Health-Related Information

• Age
• Date of birth
• Gender
• Health and wellness information you voluntarily provide

F. User Content

• Messages, emails, SMS, forms, surveys
• Testimonials, reviews, images, or videos you submit

Providing additional information beyond what we request is voluntary and done at your own discretion.

‍

How We Collect Information

We collect information in the following ways:

‍

1. Directly From You

When you:

• Fill out forms
• Book services
• Sign up for emails or SMS
• Communicate with us

2. Automatically

Through cookies, pixels, web beacons, SDKs, and similar technologies when you interact with our Websites, emails, or ads.

‍

3. From Third Parties

Including:

• Marketing providers
• Analytics platforms
• Payment processors
• Technology vendors

Cookies & Tracking Technologies

We and our partners use tracking technologies to support functionality, analytics, security, and marketing.

‍

Technologies Used

• Cookies
• Pixels / web beacons
• Analytics tools (e.g., Google Analytics)

Purposes

• Website functionality and performance
• Security and fraud prevention
• Marketing and advertising measurement
• Session replay and behavioral analytics

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

‍

How We Use Your Information

We use your information to:

• Provide and operate our Websites and Services
• Schedule and manage appointments
• Communicate with you
• Deliver marketing, promotional, and informational messages
• Improve our services and user experience
• Conduct analytics and personalization
• Protect against fraud and security threats
• Comply with legal and regulatory obligations

Health information is used in accordance with HIPAA and our HIPAA Notice of Privacy Practices.

‍

How We Share Information

We may share your information:

• With your consent
• With service providers (e.g., marketing, analytics, payment processing)
• With healthcare partners involved in your care
• For legal or regulatory compliance

We do not sell protected health information.

‍

Advertising & Marketing

We may work with advertising partners (such as Google or Meta) to deliver ads and measure performance.

These partners may use cookies or pixels to provide interest-based advertising. You may opt out using tools provided by those platforms.

‍

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

‍

Data Retention

We retain personal information only as long as necessary for business, legal, or regulatory purposes. Information is securely deleted or anonymized when no longer needed.

‍

Third-Party Links

Our Websites may link to third-party sites. Cellebration is not responsible for the privacy practices of those external sites.

‍

Your Rights & Choices

‍

1 Access & Updates

You may request access to or correction of your information by contacting us.

‍

2 Communications Preferences

• Email: Unsubscribe via the link in emails
• SMS: Reply STOP to any text message
• Calls: Request opt-out during the call or by contacting us

Transactional and service-related messages may still be sent.

‍

3 Cookies & Tracking

You may control cookies through browser settings. Cellebration does not currently respond to “Do Not Track” signals.

‍

4 Advertising Opt-Out

• Google Ads: https://www.google.com/settings/ads
• Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

5 Legal Rights

Under applicable federal and Florida laws, you may have rights related to your personal information. Requests are subject to verification and legal limitations.

‍

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

‍

Email: info@cellebration.com
Address: 5 Av. Luis Muñoz Rivera Suite #103, San Juan, 00901, Puerto Rico
Phone: (800) 211-7757